FAQs

At the moment, we can only process orders for delivery within Canada and the US.

Please check our website and social media for announcements regarding international shipping. We appreciate your patience and look forward to delivering to our friends around the world soon.

Order preparation typically takes between 3-7 business days. This includes order processing, quality checks, and packaging to ensure your items arrive in perfect condition.

We offer two shipping options within Canada: Express (1-2 business days) and Standard (3-9 business days). For orders to the United States, delivery times may vary between 4-9 business days.

During the checkout process, you can select your preferred shipping method.

One of the common methods to measure your ring size at home, start by wrapping a piece of string or a thin strip of paper around the base of the finger you want to wear the ring on. Mark the point where the string or paper overlaps and measure the length in millimeters. Use the chart or guide to find your corresponding ring size.

As we currently don’t carry full range of sizes, I f you find that your measurement falls between two ring sizes, it's often recommended to choose the larger size for comfort, especially if the ring is wide or has a snug fit design.

Read more on our Sizing Charts page

Absolutely! Our goal is to expand our size range to include more options. We are actively working on adding additional sizes and will make announcements as new sizes become available.

In the meantime, we welcome your input and requests. Your feedback helps us prioritize which sizes and styles to add in the future. Feel free to reach out to with your suggestions and preferences!

As we're still in the process of expanding our offerings, we can't guarantee which specific styles will continue in the long term. However, our goal is to ensure that most of our signature collection remain available in our store. We appreciate your support and patience as we grow and develop our collections.

Thank you for checking this section prior to making your purchase!

Exchanges:
We understand that there may be instances where an exchange is necessary, especially when it comes to sizing. Please be aware that we have limited capacity for exchanges at this time. If you wish to explore the possibility of an exchange, please contact our Customer Support to discuss your specific situation.

Returns:
Currently, we are unable to process returns. However, if you encounter any issues with your purchase, please don't hesitate to reach out to our Customer Support. We are here to assist you and address any concerns you may have.

We value your satisfaction and are committed to bring you the quality experience and products. We’re working on updating our policies as we go. Thank you for your patience and we look forward to stepping on this journey with you!